Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website (the "Site"), purchase our apparel products, or otherwise interact with us.
By using our Site and services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide, improve, and personalize your shopping experience:

Personal Information

Information you voluntarily provide when you:
  • Create an account
  • Place an order
  • Contact customer support
  • Subscribe to newsletters
  • Participate in surveys or promotions
Examples include:

name, email address, phone number, shipping address, billing address, payment information, size preferences, and order details.

Technical & Usage Information

When you visit our Site, we may automatically collect:
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Site
  • Referral source
  • Shopping cart contents
This helps us improve the performance, usability, and product offerings of our Site.

2. How We Use Your Information

We may use your information for the following purposes:
  • Process and fulfill orders, including shipping, delivery, exchanges, and refunds
  • Communicate with you about your order status, shipping updates, and customer support inquiries
  • Provide personalized product recommendations and styling suggestions
  • Improve our apparel designs, services, and website performance
  • Send marketing emails about new arrivals, sales, and promotions (only if you opted in)
  • Prevent fraud, unauthorized transactions, and secure our services
  • Comply with legal obligations and resolve disputes
We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:
  • Remember your login details and preferences
  • Keep items in your shopping cart between visits
  • Track browsing behavior for analytics and website optimization
  • Help display personalized content and targeted advertisements
You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality, such as maintaining your shopping cart or accessing your account.

4. Data Sharing and Disclosure

We may share your information with:

Service Providers

Third parties who help with our business operations, such as payment processors, shipping carriers, email service providers, analytics companies, and IT support providers. These providers are contractually obligated to protect your information and only use it for the purposes we specify.

Legal and Safety Reasons

If required by law, court order, or government request; or to protect the rights, property, or safety of our business, our customers, or others.
Unless required by law, we will not share your personal data for unrelated third-party marketing purposes.

5. Your Privacy Choices

You have the following rights regarding your personal information:
  • Access or update your account information and preferences
  • Opt-out of marketing emails by clicking the unsubscribe link in any email
  • Delete your account or request data removal (subject to legal retention requirements)
  • Request a copy of the personal data we hold about you
  • Restrict or object to certain data processing activities
To exercise any of these rights or unsubscribe from communications, contact us at:

service@terrificap.com

00852-5604000

6. Children's Privacy

Our Site and services are not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us immediately, and we will take prompt steps to remove it.

7. Security Measures

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International Users

If you are accessing our Site from outside the United States, your information may be transferred to, stored, or processed in the United States. Your use of the Site constitutes your consent to such transfer in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically as our business, products, and services evolve. When changes are made, the "Last Updated" date at the top of this page will be revised. We encourage you to review this page regularly for any updates.

10. Contact Us

If you have any questions about this Privacy Policy, your data rights, or our privacy practices:

service@terrificap.com

00852-5604000

412 Sha Tin Road, Sha Tin District, Hong Kong